All Systems Operational
TheMessageCloud Operational
TheMessageCloud-Help Operational
TheMessageCloud-Login Operational
CampaignCommander Operational
CampaignCommander-Login Operational
FTP Operational
SFTP Operational
REST-APIs Operational
REST-API-CampaignManagement ? Operational
REST-API-Transactional ? Operational
REST-API-SmartEmail ? Operational
REST-Transactional-API-WS ? Operational
REST-API-MultiVariateTest ? Operational
REST-API-Member ? Operational
REST-API-BatchMember ? Operational
REST-API-Export ? Operational
REST-SMS-Transactional-WS ? Operational
REST-API-NmpReporting ? Operational
REST-API-Reporting ? Operational
REST-Sites-Edge-WS ? Operational
REST-User-WS ? Operational
REST-API-Personalization-Event-Management ? Operational
SOAP-APIs Operational
SOAP-API-CampaignManagement Operational
SOAP-API-MultiVariateTest ? Operational
SOAP-API-Member ? Operational
SOAP-API-BatchMember ? Operational
SOAP-API-Export ? Operational
SOAP-API-Transactional ? Operational
SOAP-API-NmpReporting ? Operational
SOAP-API-Reporting ? Operational
Personalization Operational
Recommendation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
What will be affected?
Most customers will see no affect to platform performance during the maintenance and the notification is for your information only. At most, your scheduled campaigns and transactional emails will be momentarily paused and resumed within 10 minutes.
Posted on Apr 21, 13:27 BST
Update - .
Apr 27, 10:40 BST
Scheduled - During this period there will be a small window of up to 5 minutes where jobs will not initiate through the SalesForce connector as the upgrade is applied.
Apr 26, 13:30 BST
What will be affected?
During this period there will be a small window of up to 15 minutes where customers will be unable to create segments and view reports through the 'View' and 'Analyse' tabs.
Posted on Apr 10, 15:19 BST
During this period there will be a small window of only a few minutes where you will experience slower loading of images used within email and web personalizations. After this window has passed all personalization features will return to rendering correctly.
Posted on May 5, 09:53 BST
Past Incidents
May 21, 2019

No incidents reported today.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.

May 8, 2019

No incidents reported.

May 7, 2019

No incidents reported.