All Systems Operational
TheMessageCloud Operational
TheMessageCloud-Help   Operational
TheMessageCloud-Login   Operational
CampaignCommander Operational
CampaignCommander-Login   Operational
FTP   Operational
SFTP   Operational
REST-APIs Operational
REST-API-CampaignManagement   ? Operational
REST-API-Transactional   ? Operational
REST-API-SmartEmail   ? Operational
REST-Transactional-API-WS   ? Operational
REST-API-MultiVariateTest   ? Operational
REST-API-Member   ? Operational
REST-API-BatchMember   ? Operational
REST-API-Export   ? Operational
REST-SMS-Transactional-WS   ? Operational
REST-API-NmpReporting   ? Operational
REST-API-Reporting   ? Operational
REST-Sites-Edge-WS   ? Operational
REST-User-WS   ? Operational
REST-API-Personalization-Event-Management   ? Operational
SOAP-APIs Operational
SOAP-API-CampaignManagement   Operational
SOAP-API-MultiVariateTest   ? Operational
SOAP-API-Member   ? Operational
SOAP-API-BatchMember   ? Operational
SOAP-API-Export   ? Operational
SOAP-API-Transactional   ? Operational
SOAP-API-NmpReporting   ? Operational
SOAP-API-Reporting   ? Operational
Personalization Operational
Recommendation   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
What will be affected?
Most customers will see no affect to platform performance during the maintenance and the notification is for your information only. At most, your scheduled campaigns and transactional emails will be momentarily paused and resumed within 10 minutes.
Posted on Apr 21, 13:27 BST
Update - .
Apr 27, 10:40 BST
Scheduled - During this period there will be a small window of up to 5 minutes where jobs will not initiate through the SalesForce connector as the upgrade is applied.
Apr 26, 13:30 BST
What will be affected?
During this period there will be a small window of up to 15 minutes where customers will be unable to create segments and view reports through the 'View' and 'Analyse' tabs.
Posted on Apr 10, 15:19 BST
During this period there will be a small window of only a few minutes where you will experience slower loading of images used within email and web personalizations. After this window has passed all personalization features will return to rendering correctly.
Posted on May 5, 09:53 BST
Past Incidents
Jan 20, 2019

No incidents reported today.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019

No incidents reported.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.